BattleField 3 and my ordeal on Christmas eve.

I decided to go buy Battlefield 3 from Gamestop so I went there, picked up a slightly used copy, took it home, then fired it up. I was pretty excited as several friends said it was much better than Call of Duty MW3.

It would not work when I tried to run it on Multiplayer mode – It turns out that Gamestop is placing used games on the shelves without the activation codes being reset and not telling anyone. This means that paying customers are inconvenienced by either having to return the game or having to call EA support.

So….. On Christmas eve, I was on the phone with EA support getting this squared away which was pretty annoying. They were very hesitant to help at first ( I completely understand due to piracy concerns) but their service was stellar and they issued me a new code.

I can’t say enough for the service that EA gave to me and it’s refreshing to see a business still giving great customer service out there.

I just hope Gamestop pays attention to this post and does the right thing for their customers….